Current Openings
Please apply below or apply in person at our laboratory located at 16881 Hale Avenue, Irvine, CA 92606 to fill out an application. If you would like more information, please call Human Resources 949.955.2100.
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Job Description
Keating Dental Lab is looking for a Receptionist position to assist customers and employees alike. This position works closely with office staff to notify them of incoming calls, prepare outgoing mail and make copies or fax documents. The duties also include managing various office tasks while answering calls, inquiries, questions from customers, and helping visitors. The Receptionist person is also responsible for taking inventory of office supplies and placing orders accordingly.
Skills/Qualifications
Essential skills for the receptionist to perform well in their role include:
- Verbal and written communication skills to interact clearly with customers, vendors and other employees
- Organization skills to keep accurate records and find important information quickly
- Time management skills to prioritize and complete a side variety of tasks throughout the day
- Patience and listening skills to respond appropriate and interact positively with upset customers
- Interpersonal skills to create a pleasant experience for all customers, such as being personable and attentive
Education & Requirements
Essential education and training for the receptionist to perform well in their role include:
- A high school diploma or a GED. On the job experience may substitute instead.
- At least one year of experience as a Receptionist or similar role.
- 1-2 years of Dental Lab experience is preferred.
- A good personality and always be willing to help guide customers with what they need done.
Keating Dental Lab is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.
To complete the application process, please print and fill out the Voluntary-Self-ID-PRE-OFFER-for-Applicants and Voluntary-Self-ID-Disability_CC-305_English.pdf.
If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access our career center as a result of your disability. To request an accommodation, contact the Human Resources Department, 949-955-2100.
Job Type: Full-time
Pay: $18 – $20 per hour
Benefits:
- 401(k)
- 401(k) Matching
- Health insurance
- Dental insurance
- Vision insurance
- Life insurance
- Paid time off
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Work Remotely:
No
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Work Remotely:
No
Application Question(s):
- How many years of receptionist experience do you have?
- How many years of dental lab experience do you have?
- To complete the application process, please go to
Job Description
Keating Dental Lab offers comprehensive dental laboratory services, catering to dentists nationwide. We are seeking a highly motivated and detail-oriented individual to join our IT team as an IT Support Specialist. This is a great opportunity for someone who is passionate about technology, enjoys problem-solving, and is committed to providing excellent customer service.
Responsibilities
Provide Technical Support
- Diagnose and resolve hardware and software issues for end-users.
- Install, configure, and maintain computer systems and peripherals.
- Collaborate with other IT team members to ensure timely resolution of technical issues.
User Assistance
- Respond to user inquiries and provide technical assistance via phone, email, or in person.
- Train end-users on the use of hardware and software applications.
- Assist with the set-up and onboarding of new employees.
Troubleshooting
- Investigate and troubleshoot network and connectivity issues.
- Identify and resolve issues related to security, data protection, and system performance.
- Document and maintain records of support activities and solutions.
- Perform software installations, updates, and patches.
Software and System Updates
- Perform software installation, updates, and patches.
- Coordinate with vendors for system upgrades and enhancements.
Hardware Maintenance
- Conduct routine maintenance on hardware components.
- Coordinate repairs and replacements of faulty hardware.
Additional Skills (optional)
- Familiarity with Hubspot CRM and Marketing is a plus.
- Any additional skills or certifications that enhance IT support capabilities are welcome.
- Possess knowledge and experience in writing queries for databases.
- Ability to create and execute SQL queries for data retrieval and analysis.
Requirements
Proven experience in a similar IT support role is preferred
Technical Skills
- Proficiency in troubleshooting hardware and software issues.
- Familiarity with operating systems, including Windows and MacOS.
- Knowledge of networking principles and protocols.
- Any additional skills enhancing IT support capabilities.
Communication Skills
- Excellent written and verbal communication skills.
- Ability to communicate technical information to non-technical users.
Customer Skills
- Strong customer service orientation.
- Ability to handle challenging situations with patience and professionalism.
Certifications (Optional)
- Relevant certifications such as CompTIA A+, Microsoft Certified IT Professional (MCITP), or similar would be plus.
Physical Requirements
- Ability to sit for extended periods while working at a computer workstation. Mobility to move within an office environment to provide support to end-users.
- Capability to lift and carry equipment weighing up to 50 pounds.
- Occasional bending, kneeling, and climbing.
Company Description
Founded in 2002 by industry veteran Shaun Keating, CDT, Keating Dental Lab has quickly become one of America’s top dental labs. Known for our committed customer service and high-quality work, Keating Dental Lab aims to be a natural extension of their customers dental practices. Our restorations are all made in the USA, in our state-of-the-art laboratory ensuring that nothing is outsourced, and everything is made with the highest quality materials. Always thinking through ways to help dental offices improve their workflow using digital dental technologies.
Keating Dental Lab is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.
To complete the application process, please print and fill out the Voluntary-Self-ID-PRE-OFFER-for-Applicants and Voluntary-Self-ID-Disability_CC-305_English.pdf.
If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access our career center as a result of your disability. To request an accommodation, contact the Human Resources Department, 949-955-2100.
Job Type: Full-time
Salary: $20 – $25 per hour
Experience Level: 2+ Years
Benefits:
- 401(k)
- 401(k) Matching
- Health insurance
- Dental insurance
- Vision insurance
- Life insurance
- Paid time off
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Work Remotely:
No
Application Question(s):
- How many years of IT Support Specialist experience do you have?
Please make sure to attach the Affirmative Action Forms with your resume :
Keating Dental Lab is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.
If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access our career center as a result of your disability. To request an accommodation, contact the Human Resources Department, 949-955-2100. Applicants: You can access the Voluntary Invitation to Self Identify and Voluntary Self-Identification of Disability forms by clicking on the links.
I expressly authorize, without reservation, the employer, its representatives, employees, or agents to contact and obtain information from all references (personal and professional), employers, public agencies, licensing authorities, and educational institutions and to otherwise verify the accuracy of all information provided by me in this application, resume, or job interview. I hereby waive any and all rights and claims I may have regarding the employer, its agents, employee, or representatives, or organizations for furnishing such information about me.
I understand that this employer does not unlawfully discriminate in employment and no question on the application is used for the purpose of limiting or eliminating any applicant from consideration for employment on any basis prohibited by applicable local, state, or federal law.
I understand that reasonable safeguards will be taken to protect all personal information provided or obtained in conjunction with this application for employment. My personal information may be shared with the employer’s affiliate (s) and third parties engaged by the employer to perform services for the employer. Any personal information shared with an affiliate or third party is to be used solely to perform the services requested by the employers.
This company does not tolerate unlawful discrimination in its employment practices. No question on this application is used for the purpose of limiting or excluding an applicant from consideration for employment on the basis of his or her age, ancestry, color, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, military or veteran status, national origin, race, religion, sex (includes pregnancy, childbirth, breastfeeding, and/or related medical conditions), sexual orientation, or any other protected status under applicable federal, state, or local law.
